Effective Date/Last Updated: 15th December 2024
Website: https://concretingcoffsharbour.com.au
Website Name: The Concrete Crew
At The Concrete Crew, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Our website address is: https://concretingcoffsharbour.com.au.
2. Information We Collect
We may collect the following personal information when you interact with our website:
- Name
- Email address
- Phone number
- Suburb location
- IP address
- Comments submitted through our enquiry forms
We also collect data automatically through:
- Google Analytics 4 (browsing behaviour and IP addresses)
- Cookies for user convenience and functionality
3. Comments
When visitors leave comments on the site, we collect:
- Data shown in the comments form
- Visitor’s IP address and browser user agent string (for spam detection)
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy can be found here: https://automattic.com/privacy/.
After approval, your profile picture is publicly visible in the context of your comment.
4. Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.
5. Cookies
- Comments: If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These last for one year.
- Login: If you visit the login page, we set a temporary cookie to check if your browser accepts cookies. This is discarded when you close your browser.
- Logged-in Users:
- When you log in, we set cookies to save your login information and screen display choices.
- Login cookies last for two days.
- Screen options cookies last for one year.
- Selecting “Remember Me” extends the login to two weeks.
- When you log in, we set cookies to save your login information and screen display choices.
- If you log out, login cookies are removed.
- Logged-in Users:
- Content Editing: If you edit or publish content, an additional cookie is saved (expires after 1 day).
6. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as if you visited the other website.
These websites may:
- Collect data about you
- Use cookies
- Embed third-party tracking
- Monitor your interactions (e.g., if logged into their site)
7. Why We Collect Your Information
We collect your personal information to:
- Connect you with trusted local service providers that can fulfill your enquiry
- Improve our website, services, and user experience through internal marketing and analytics
8. Who We Share Your Data With
- Trusted local service providers or contractors to address your enquiry
- If you request a password reset, your IP address will be included in the reset email
Visitor comments may be checked through automated spam detection services.
9. How Long We Retain Your Data
- Enquiry Data: Retained for 12 months, after which it is securely deleted.
- Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-ups automatically.
- User Accounts:
- User Accounts:
- For users that register on our site, we store personal information provided in their profile.
- Users can view, edit, or delete their information at any time (except username changes).
- Website administrators can also access and edit this data.
10. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or deletion of your information
- Receive an exported file of your data, including any provided to us
This does not include data we are obliged to keep for administrative, legal, or security purposes.
For privacy-related enquiries, please contact us at:
Email: [email protected]
11. Data Storage and Protection
We take reasonable steps to securely store your personal information, including:
- Secure website databases
- SSL/TLS encryption for enquiry email notifications
While we strive to protect your personal data, no method of transmission over the internet is 100% secure.
12. Where Your Data Is Sent
- Visitor comments may be checked through automated spam detection services.
- Data is stored securely on our website hosting platform.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date. Please review this policy periodically to stay informed.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
